VELQARO DELIVERY

Shipping Policy

Simple, secure and reliable delivery across South Africa.

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Free Nationwide Shipping We deliver across South Africa.
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Order Processing

Orders are processed after your payment has been successfully received.

1–3 business days
Orders placed on weekends or public holidays may be processed on the next business day.
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Delivery Time

Once your order has been dispatched, delivery times depend on your location and courier.

3–7 business days
Remote areas may require additional delivery time.
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Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

Use your tracking details to follow your delivery.
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Shipping Address

Please make sure your delivery address and contact information are correct before completing your order.

Incorrect information may cause delivery delays.
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Delivery Estimates

Delivery times are estimates and are not guaranteed. Delays can occasionally occur due to courier delays, weather, public holidays or circumstances outside of our control.

01 Damaged Packages

If your package arrives visibly damaged, please take clear photographs of the package and product and contact us as soon as possible.

02 Delayed or Missing Orders

If your order appears significantly delayed or you believe it may be lost, contact us with your order number and we will assist with investigating the shipment.

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Need Help With Your Order?

Our support team is here to help with questions about your delivery or order.

CONTACT US →