Frequently Asked Questions
Everything you need to know about Velqaro, your order, delivery and our 4-in-1 roadside essential.
What is the Velqaro 4-in-1? +
Velqaro is a compact roadside device combining four useful functions in one unit: a car jump starter, 150 PSI tyre inflator, LED flashlight and 6000mAh power bank.
What is the battery capacity? +
Velqaro features a 6000mAh built-in battery designed to provide portable power when you need it.
How powerful is the tyre inflator? +
The built-in compressor is rated up to 150 PSI, making it suitable for inflating vehicle tyres and other compatible inflatables.
Can I use Velqaro to charge my phone? +
Yes. The 6000mAh battery allows Velqaro to function as a portable power bank for compatible devices.
Does it have a flashlight? +
Yes. Velqaro includes a built-in LED flashlight that can be useful when dealing with roadside situations in low-light conditions.
How do I use the tyre inflator? +
Connect the supplied air hose to the inflator, attach it securely to the tyre valve and operate the compressor according to the instructions supplied with your device.
How long does delivery take? +
Delivery times can vary depending on your location and courier. Please check the shipping information provided during checkout for the latest estimated delivery time.
Do you offer nationwide shipping? +
Yes. Velqaro offers delivery across South Africa. Shipping availability and delivery estimates are shown during checkout.
How can I track my order? +
Once your order has been dispatched, tracking information will be provided when available. You can use the tracking details supplied to follow your delivery.
What if I receive a damaged product? +
Please contact us as soon as possible with your order number and clear photos of the product and packaging so we can assist you.
Do you accept returns? +
Returns are handled according to our returns policy. Please review the full policy before sending an item back.
View Returns Policy →Is checkout secure? +
Yes. Orders are processed through Shopify's secure checkout system and available payment methods shown at checkout.
What payment methods do you accept? +
Available payment methods are displayed securely during checkout. Your available options may vary depending on your device and payment provider.
What comes in the box? +
The package contents depend on the product configuration. Please refer to the product listing for the exact items included with your order.
Still have a question? +
We're happy to help. Send us a message and our support team will assist you with your question.
Contact Velqaro →Ready To Be Prepared?
Keep four essential roadside tools in one compact device.
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