Privacy Policy
Your privacy matters to us. This policy explains how Velqaro collects, uses and protects your information.
Information We Collect
When you place an order, contact us or interact with our store, we may collect information such as your name, email address, phone number, billing information and delivery address.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and website activity.
How We Use Your Information
We may use your information to process and fulfil orders, arrange delivery, provide customer support and communicate with you about your order.
We may also use information to improve our website, products, services and overall customer experience.
Payments
Payments are processed through our available payment providers. Payment information may be handled directly by the relevant payment provider according to their privacy and security practices.
We do not intentionally store complete payment card details on our own systems.
Cookies
Our website may use cookies and similar technologies to help the store function properly, remember preferences and understand how visitors use our website.
Some cookies may also be used for analytics, advertising and marketing purposes.
Third-Party Services
We may use trusted third-party services to operate our business, including payment providers, shipping companies, analytics providers, advertising platforms and Shopify.
These providers may process information as necessary to provide their services.
Marketing Communications
If you choose to subscribe to our emails, we may use your email address to send you information about products, promotions, offers and updates.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.
Information Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Information Sharing
We do not sell your personal information.
We may share necessary information with service providers who help us operate our business, such as payment processors, couriers, technology providers and marketing services.
Your Rights
Depending on applicable law, you may have rights relating to the personal information we hold about you, including requesting access to or correction of your information.
To make a privacy-related request, please contact us using the details provided below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services or applicable requirements.
The updated version will be posted on this page with a revised "Last updated" date.
If you have questions about how your information is collected or used, please contact Velqaro.